Owner Services

We hate to see our own signs!

That’s our saying here at Boise Property Management. Although, occasional vacancy is unavoidable, our multifaceted marketing and advertising is the key to our success in this area. With over a decade plus of experience, we offer the Treasure Valley time tested, property management solutions. By offering technologically advanced services, future residents can quickly and easily search our superior database of available rentals; whether single or multifamily, we’ve got you covered. By building our business on quality and integrity you can entrust us with your investment property. We’ll take over the details, you focus on the retirement plans. Get ready to sit back and relax as we maximize your nest egg.

Maximize and Protect

Just as important as high occupancy is having a responsible, trustworthy resident. Each applicant is thoroughly screened for civil, criminal, and credit history. We then verify employment, income, and previous rental history. If legal measures ever become necessary, we provide and serve the necessary notices and oversee the collection of past due rents etc., in compliance with current Idaho State laws. Where eviction is required, we appear on your behalf with the Attorney (required in Idaho to evict) in circuit court to obtain judgments for restitution and possession of premises. When maintenance or repairs become necessary, we manage all labor, and when repairs are extensive we obtain estimates for your approval.

We make it easy!

We’re accountable for the details. We collect all rents, fees, deposits, and other income on your behalf. Per your instructions, we also pay utilities and other maintenance expenses– leaving you with the benefits of ownership without the day to day stress. You receive a monthly accounting of all income and expenses. And most importantly, we provide a “Leasing Agent” and a “Turnover Specialist” to show and make ready all available units.

We’re locally owned!

We know this area and the neighborhoods we manage- we live in some of the same communities that we manage. We’re familiar with the best local service providers, vendors and contractors. We are also acquainted with state and local governments, laws, and law enforcement agencies.

A Unique Experience

Our complete assortment of Property Management services are available for you to choose from. Having flexible services allows us to offer you exclusive, personal treatment. With Boise Property Management you’ll feel that your our only client, making your property management experience truly unique!

Entrust Us

Our management service often creates more net income for our clients than if they managed their properties themselves—even with management fees. Long-term we maintain and protect your property in order for it to keep its value high. We look forward to your contact and discussing how Boise Property Management can fulfill your property management needs.

Maintaining the Value of Your Investment

At Boise Property Management, we are committed to maintaining the value of your rental property. The collective skills and experience in construction, finance, design, and owners’ association management represented by our property management teams are unmatched. We assist your association in complying with community standards and meeting practices. Additionally, we develop budgets, manage finances, and secure bulk contracts to maintain the integrity of your property. We are also skilled at guiding associations through the process of updating and improving common areas such as clubhouses, landscaping, and exterior finishes.

As part of our commitment to making our partnership hassle-free, we inspect your community / rental property regularly and conduct routine repairs and maintenance on an ongoing basis to ensure your community remains in first-class condition. We also collect association dues, control keys (if also providing property management), and provide all office functions. If you are looking for a quality association management company, then welcome to Boise Property Management.

Owners enjoy the most comprehensive benefits offered by any property management company, including daily (walk about), monthly (drive through), quarterly (drive by) and annual inspections (interior) of your apartment community. We inspected fixtures and appliances, general upkeep of the interior and buildings’ integrity. We also provide assistance with utility services, mail handling, and bill paying. Thanks to our full time in-house maintenance division, we can respond to problems big or small, promptly and efficiently.

Superior Service, Superior Results

Boise Property Management is a different association management company that strives to offer our clients distinctive management service through:

• A small manager-to-account ratio providing greater personalized attention
• One contact person for all your answers
• Proactive management by qualified professionals
• Time tested experience in the field of association management

Administrative Services

• Attend Board meetings and take minutes (as requested).

• Perform administrative record keeping.

• Maintain communication and correspondence with property owners.

• Review and assisting with the placement of insurance.

• Assist in development and enforcement of property rules and regulations.

• Research property improvement programs for discussion with property owners and/or Board of Directors.

• Attend all scheduled meetings of the Board of Directors and/or homeowners (as requested).

• Prepare and file on behalf of the association, all legal reports required under Federal and State Law (excluding tax returns which is completed by a reputable accountant).

• Secure, on behalf of the association, all necessary permits for operation of association facilities.

• If requested by the Board, procure information as to any proposed purchasers or lessees of a unit and process the necessary forms pursuant to Board approval.

• At the direction of the Board, obtain premium quotations for such insurance as shall be deemed necessary.

• Assist association legal counsel in whatever actions are required.

• Act as agent for the Board of Directors in carrying out each program it deems necessary regarding the common activity of the association.

• Assist the Board of Directors in dealing with the homeowners’ affairs and provide input as to prudent courses of action.

• On behalf of the association, and at their direction, attempt to secure compliance with the association’s rules and regulations by all owners, guests and lessees.

• Assist in the development and implementation of a management plan.

Code of Ethics

Article 1 – DUTY TO PROTECT THE PUBLIC It is the duty of the association/property manager to protect the public against fraud, misrepresentation and unethical practices in property management.

Article 2 – DISCRIMINATION The property manager shall not discriminate in the rental, lease, or negotiation for real property based on race, color, religion, sex, national origin, familial status, or handicap and shall comply with all federal, state, and local laws concerning discrimination.

Article 3 – DUTY TO THE CLIENT The property manager has a fiduciary responsibility to the client and shall at all times act in the best interests of the client.

Article 4 – DUTY TO THE GUESTS The property manager shall treat all rental guests professionally when applying for, living in, and vacating a managed residence. The property manager shall hold in high regard the safety and health of those lawfully at a managed property.

Article 5 – PROPERTY CONDITION The property manager shall manage all properties in accordance with safety and habitability requirements of the local jurisdiction.

Article 6 – PROTECTION OF FUNDS The property manager shall hold all funds received on behalf of others in compliance with state laws with full disclosure to the client and must never commingle the firm’s or personal funds with those of the client.

Article 7 – DUTY TO DISCLOSE EXPERTISE The property manger must provide accurate information within their area of expertise, but refrain from the unauthorized practice of other professions including but not limited to the law, accounting, financial planning, construction and contracting.

Article 8 – DUTY TO FIRM The property manager shall act in the best interests of his or her employer.

Article 9 – RELATIONS WITH COMPETITORS The property manager shall refrain from criticizing competitors or their business practices. In the event of a controversy between property managers with different firms, the property managers shall submit the dispute to arbitration rather than litigate the matter.

Article 10 – PRICE FIXING The property manager shall not engage in the improper acts of price fixing, anti-trust, or anti-competition with other property managers.

Article 11 – DUTY TO REMAIN EDUCATED The property manager shall strive to be informed about relevant matters affecting the property management field on a local, state, and national level.

Article 12 – IMPROVING THE PROFESSION The property manager shall strive to improve the property management profession by sharing with others their lessons or experiences for the benefit of all.

Site Management Services

• Minimum of twice monthly visits to your association by your account manager for enforcement of your CC&R’s with violations backed up with photos.

• Upon request, furnish board members with the latest in community association operational information.

• Solicit bids for special programs and implement and supervise the completion of such programs; reporting the progress of same to the Board as required.

• Receive, advise and process service requests by homeowners per guidelines laid out by the Board of Directors.

• Prescribe long-range maintenance programs and provide input to the Board as to alternative programs for solution to specific problems.

• If required, formulate, implement and supervise a security program in accordance with input from the Board. Maintain all records and reporting associated with this program.

• Make arrangements for and supervise all maintenance activities as shall be deemed necessary by the Board of Directors.

Customized Management Program

Boise Property Management will set up a customized management program that fits your condominium or property owners’ association needs. Below are overviews of the services and capabilities that are provided by our company. (The lists are not all-inclusive.)

General & Accounting Services

Assist in opening a property bank/trust account at the highest available interest rate.

Maintain account ledgers and history for each homeowner.

Obtain a reserve study in accordance with the Board of Directors for the major components of the property.

Prepare and distribute a monthly accrued financial statement that includes an balance sheet, income statement, bank reconciliation report, check register report, accounts payable report, and delinquency report.

If required by the Board, secure the printing and mailing of coupon payment booklets to all unit owners.

Prepare and submit to the Board, a proposed annual operating and reserve budget and assist in the preparation and dissemination of the final budget.

Perform ongoing budget analysis and continually monitor cost trends in the area to avail the association of the most economical operational practices.

Maintain a computerized corporate ledger which includes all receipt and disbursement information which shall be available for inspection by the Board upon request.

Prepare the annual financial report and disseminate to each homeowner at the discretion of the Board and expense of the association.

Prepare any additional financial reports requested by the Board.

Review billing for accuracy in costs and goods received, making out checks for approved invoices and payroll (if there are employees).

In connection with association employees, prepare all payroll tax reports and disburse payment of same.

Maintain an employee file.

Maintain a check register and payable journal while performing regular bank reconciliations.

Upon request, provide individual homeowners with the status of their own account and coordinate the solution of any discrepancies that may occur between the official record and a homeowner’s record.

Maintain a comprehensive “bills-paid” file that shall be open to inspection by the Board at any time.

Provide the Board of Directors with monthly statements of delinquent accounts.

Generate and mail out the correspondence necessary to bring delinquent accounts up to date and if unsuccessful in collecting, recommend the appropriate legal action.

Assist and cooperate with any outside auditing firm that may be retained by the Board.

Maintenance needed, no Problem!

Boise Property Management offers a full suite of property maintenance services. Whether it’s building maintenance for your single family home or multifamily property, we’ve got you covered and are happy to help. For years now, we’ve been helping property owners with things like building maintenance services, rental property maintenance, and overall property care and maintenance. To learn more, contact us today!